Our goal at Parasail Pics is complete satisfaction with your purchase. Parasail Pics does of course guarantee that the photos, videos, and photo products you receive meet the highest quality standards, but if you’re ever dissatisfied with your digital prints, high definition video or photo merchandise for any reason, we will provide you with a full replacement or full refund. We have a return policy which is fair and easy. If you have to return an item, we will do our best to make your experience a pleasant one.
Items may be returned at any of our convenient full service studios or returned via the postal service with applicable shipping charges.
Parasail Pics reserves the right to request identification of anyone making a return. Refunds will generally be in the same form as the original payment. Credit card refunds require that you have the exact credit card that was used for the purchase to receive credit.
30-Day Money Back Guarantee
Parasail Pics accepts returns or exchanges up to 30 days from the original purchase date. Return credit is for the purchase price of the items and does not include refunds for any shipping costs.
Original Receipt Required
Your original receipt is required for all returns. If returning your item by mail, please retain a copy of the receipt for your records and include the original receipt with your returned item.
All prints, videos and photo products are subject to state sales tax and shipping where applicable. Payment of orders is due in full when the order is placed. All products ordered will be available within 24 hours of your session.